https://www.keepingdatasecure.co.uk/training/video/course-introduction-cyber https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5452.mp4 Course introduction Welcome to the Keeping Data Secure Online Course Course Overview Join us for this comprehensive video course designed to educate you on keeping data secure. Throughout the course, you'll engage with a series of videos, knowledge review questions, and a final completion test. Course Features Interactive Learning: Watch videos, answer questions, and take tests at your own pace. Flexible Access: Start, stop, and resume the course whenever convenient, on any device. Subtitle Support: View text alongside videos with optional subtitles for better comprehension. Completion Certificate: Receive a certificate upon passing the test. Resource Hub: Access additional resources and links to support your training. Extended Access: Enjoy course access for eight months, even after completion. Free Company Dashboards: For workplace training coordinators seeking more information on company solutions. Supportive Assistance: Get complete support throughout your training via email, phone, or online chat. Stay Updated: Receive weekly email updates with new course content and blog posts. Contact Us If you have any questions or need assistance, please feel free to contact us. Thank you for choosing ProTrainings! https://d3imrogdy81qei.cloudfront.net/video_images/9703/Course_Introduction-01.jpg Yes 126 https://www.keepingdatasecure.co.uk/training/video/data-security-at-home https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5090.mp4 Keeping information secure during remote working Ensuring Data Security While Working from Home Importance of Data Security Protecting Sensitive Information: Safeguarding data integrity when working remotely is crucial to prevent unauthorized access to confidential information. Securing Credit Card Numbers Utilize Secure Methods: Consider secure systems like phone-based inputs for credit card details to mitigate the risk of data breaches. Avoid Written Records: Refrain from writing down credit card numbers to prevent potential liabilities associated with data exposure. Managing Phone Call Recordings Exercise Caution: If recording phone calls containing sensitive information, ensure secure handling to prevent interception or unauthorized access. Compliance with Data Protection Laws Legal Obligations: Adhere to data protection regulations to maintain the security and confidentiality of personal and company data. Securing Home Computers Implement Password Protection: Secure home computers with robust passwords and avoid leaving them unattended to prevent unauthorized access. Minimize Risks: Be cautious of browsing habits and potential exposure to security threats, such as malware or viruses, on unsecured websites. Safe Handling of Passwords Use Strong, Unique Passwords: Ensure passwords are complex and varied across different platforms to enhance security. Avoid Browser Storage: Refrain from saving passwords in browsers to minimize the risk of unauthorized access to sensitive data. Addressing Stolen Equipment Immediate Notification: Notify relevant authorities promptly if any equipment or data is suspected to be compromised or stolen. Disposal of Paperwork Secure Disposal: Dispose of physical documents securely using cross-cut shredders to prevent potential data breaches. Adhere to Company Policies: Follow company guidelines for disposing of paperwork, including contracting shredding services if necessary. https://d3imrogdy81qei.cloudfront.net/video_images/9225/Keeping_information_secure_during_remote_working-01.jpg Yes 310 https://www.keepingdatasecure.co.uk/training/video/identity-theft-and-reducing-the-risk https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5159.mp4 Identity theft and reducing the risk Protecting Your Personal Identity: Tips to Prevent Identity Theft The Value of Personal Identity Understanding Identity Theft: Learn about the significance of safeguarding your personal identity to prevent fraudulent activities. What Constitutes Personal Identity? Key Components: Your personal identity comprises your name, address, date of birth, bank details, employer details, and other confirming information. Indicators of Identity Theft Warning Signs: Recognize potential indicators of identity theft advised by the Information Commissioner's Office (ICO). You lose important documents like your passport or driving license. Missing mail from your bank or utility provider. Unfamiliar transactions on your bank or credit card statements. Being informed that you are already claiming state benefits when you apply for them. Receiving bills or receipts for unrequested goods or services. Being denied financial services despite a good credit rating. Receiving correspondence from solicitors or debt collectors for debts not incurred by you. Preventing Identity Theft Proactive Measures: Follow recommendations from the ICO to reduce the risk of identity theft. Stay vigilant about unusual financial activities and identity-related anomalies. https://d3imrogdy81qei.cloudfront.net/video_images/9322/Identity_theft_and_reducing_the_risk-01.jpg Yes 244 https://www.keepingdatasecure.co.uk/training/video/course-summary- https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/4803.mp4 Course Summary Completing Your Course and Taking the Test with ProTrainings Congratulations on completing your course! Before taking the test, review the student resources section and refresh your skills. Student Resources Section Free student manual: Download your manual and other resources. Additional links: Find helpful websites to support your training. Eight-month access: Revisit the course and view any new videos added. Preparing for the Course Test Before starting the test, you can: Review the videos Read through documents and links in the student resources section Course Test Guidelines No time limit: Take the test at your own pace, but complete it in one sitting. Question format: Choose from four answers or true/false questions. Adaptive testing: Unique questions for each student, with required section passes. Retake option: Review materials and retake the test if needed. After Passing the Test Once you pass the test, you can: Print your completion certificate Print your Certified CPD statement Print the evidence-based learning statement Additional ProTrainings Courses ProTrainings offers: Over 350 courses at regional training centres or your workplace Remote virtual courses with live instructors Over 300 video online and blended courses Contact us at 01206 805359 or email support@protrainings.uk for assistance or group training solutions. Thank you for choosing ProTrainings and good luck with your test! https://d3imrogdy81qei.cloudfront.net/video_images/8553/Course_Summary-01.jpg Yes 127 https://www.keepingdatasecure.co.uk/training/video/what-is-a-vpn https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5160.mp4 What is a VPN Understanding VPN: Virtual Private Networks Explained Introduction to VPN VPN, or virtual private network, provides a secure tunnel for data transmission between computers or server systems, ensuring confidentiality and privacy. Application in Remote Work VPN plays a crucial role in enabling secure remote access to office networks, especially in scenarios like remote work during the pandemic. Example Scenario For instance, employees working remotely need to access office systems securely. By setting up a VPN, their computers establish a direct connection to the office servers, ensuring data security and integrity. Benefits of VPN for Personal Use Individuals may also use VPNs to: Browse Anonymously: Access websites without revealing location or browsing activity. Access Geo-Restricted Content: View content restricted to specific regions by appearing to browse from another location. How VPN Works VPN services redirect internet traffic through remote servers, masking the user's IP address and encrypting data for enhanced security. Conclusion While VPNs may not be a primary concern for everyday computing, understanding their functionality and benefits is essential for ensuring secure connections, whether for remote work or personal browsing needs. https://d3imrogdy81qei.cloudfront.net/video_images/9105/What_is_a_VPN-01.jpg Yes 194 https://www.keepingdatasecure.co.uk/training/video/backing-up-data https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5162.mp4 Backing up data Backup Solutions: Ensuring Data Safety and Security Introduction Backing up your computer is crucial for protecting your data from loss due to hardware failure, theft, or system crashes. Why Backup? Backing up your computer ensures that: Data Security: Protects your files and documents from loss. Smooth Transition: Facilitates seamless transitions when upgrading or replacing your computer. Types of Backups There are various methods for backing up your data: Cloud-Based Systems: Offer automatic backups and remote storage options. External Drives: Provide physical backups for local storage. Using Cloud-Based Systems Cloud-based backup systems offer: Automatic Backups: Scheduled backups ensure your data is always up-to-date. Efficient Operation: Backups run in the background, minimizing system impact. Setting Up Time Machine (Mac) To set up Time Machine on a Mac: Open System Preferences: Click on the Time Machine icon. Choose Backup Drive: Select an external drive or cloud-based drive for backup. Enable Automatic Backups: Ensure the automatic backup option is selected. Additional Considerations When setting up backups, consider: Backup Frequency: Regular backups ensure recent data is always protected. Storage Capacity: Choose a drive with sufficient space for your data needs. Conclusion Backing up your computer is essential for safeguarding your valuable data. Whether using cloud-based systems or external drives, prioritize regular backups to mitigate the risk of data loss. https://d3imrogdy81qei.cloudfront.net/video_images/9185/Backing_up_data-01.jpg Yes 317 https://www.keepingdatasecure.co.uk/training/video/protecting-your-computer https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5158.mp4 Protecting your computer Protect Your Computer from Malware Understanding Malware Threats Malware poses significant risks to your computer, causing various issues such as system malfunction, ransomware attacks, and program settings alterations. Choosing Reliable Antivirus Software Evaluating Options: Select antivirus software from reputable companies, considering both paid and free options. Example: Norton Security: Explore Norton Security and its features, although many other options are available. Utilizing Norton Security Norton Security offers comprehensive protection against malware and viruses with its user-friendly interface and diverse features. Scanning Options: Perform "Quick Scan" or "Full Scan" to detect and eliminate threats. Automatic Updates: Ensure antivirus software is regularly updated to guard against the latest threats. Customization: Adjust settings for automatic scans and other security features to enhance protection. Advanced Settings and Features Firewall Protection: Configure firewall settings to provide an electronic barrier against potential threats. Safe Viewing: Enhance security settings within web browsers to safeguard online activities. Clean System: Optimize system performance by identifying and removing duplicate files. Monitoring and Maintenance Regularly monitor antivirus software for updates and perform system scans to maintain optimal protection against malware. https://d3imrogdy81qei.cloudfront.net/video_images/9117/Protecting_your_computer-01.jpg Yes 385 https://www.keepingdatasecure.co.uk/training/video/cybercrime https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/2591.mp4 Cybercrime Cybercrime Awareness: Protect Yourself Online The Threat of Cybercrime Understanding the Risk: Explore how cybercriminals target individuals and organisations online. Wide Range of Targets Diverse Victims: Cybercrime poses a threat to both businesses and private individuals, leading to potential reputation damage, financial loss, or data extortion. Varying Levels of Expertise Criminal Proficiency: Cybercriminals range from those with basic technical skills to highly sophisticated operators. Rise of Online Tools Technological Evolution: Accessible tools in online criminal marketplaces facilitate the growth and evolution of cybercrime. Impact in the UK National Statistics: Over one million cybercrime cases were reported to Action Fraud in the UK last year. Types of Cyber Attacks Recognizing Threats: Learn about common cyber threats such as phishing, ransomware, malware, and their potential consequences. Increasing Ransomware Attacks Ransomware Threat: Data is seized and held for ransom, with criminals often threatening to publish sensitive information or block access to vital data. Protective Measures Preventing Victimisation: Discover strategies to mitigate the risk of falling victim to cybercrime. https://d3imrogdy81qei.cloudfront.net/video_images/4913/Cybercrime-01.jpg Yes 77 https://www.keepingdatasecure.co.uk/training/video/business-email-compromise https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/2594.mp4 Business Email Compromise Protecting Your Business from Email Compromise Fraud Understanding Business Email Compromise New Threat: Business Email Compromise (BEC), also known as CEO or Chairman Fraud, poses significant risks, particularly for small and medium-sized businesses. How BEC Works Fraudulent Scheme: Fraudsters target businesses by sending deceptive emails to the payment department, often impersonating contractors or suppliers and requesting payment redirection to new accounts. Impersonation Tactics: Fraudulent emails closely resemble legitimate addresses or are sent from compromised accounts, making detection challenging. CEO Impersonation: In some cases, scammers impersonate CEOs, instructing payment department staff to set up beneficiaries and authorize payments, leading to financial losses when the fraud is discovered. Preventing Business Email Compromise Key Strategies: Implement proactive measures to safeguard against BEC fraud and mitigate potential financial losses. Verify Changes: Never implement payment changes based solely on email instructions; always verify changes through a two-step verification process. Two-Step Verification: Establish a two-step payment verification process where changes to bank details are confirmed via telephone or formal letter. Verify Email Addresses: Always scrutinize email addresses and avoid making assumptions about sender authenticity. https://d3imrogdy81qei.cloudfront.net/video_images/4915/Business_Email_Compromise-01.jpg Yes 93 https://www.keepingdatasecure.co.uk/training/video/text-and-phone-scams https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/2595.mp4 Text and phone scams Protecting Against Vishing and Smishing Scams The Rise of Vishing and Smishing New Threats: Criminals are increasingly using texts and phone calls to perpetrate theft and fraud, exploiting vulnerabilities in communication channels. Understanding Vishing and Smishing Vishing: Also known as Phone Call Phishing, vishing involves fraudulent calls aimed at inducing recipients to make payments or disclose financial details under false pretences. Smishing: Short for Text Phishing, smishing employs text messages to lure recipients into clicking malicious links, allowing Trojans to steal sensitive data, including passwords. The Modus Operandi Cost-Effective Tactics: Vishing and smishing require minimal technical expertise and are often conducted as high-volume campaigns using automated dialling systems and broadband connections. Fear Tactics: These scams typically exploit fear-based responses, such as alarming victims about bank fraud, then soliciting detailed card information in response. Rise of Smishing: Smishing is gaining traction due to the surge in text banking and the vulnerability of individuals unaccustomed to receiving spam texts, often urging urgent action to facilitate data theft. Protective Measures Increasing Awareness: Educate individuals about the potential risks associated with vishing and smishing, empowering them to recognise suspicious texts and calls. Exercise Caution: Never feel pressured to make hasty decisions in response to urgent requests, especially in unfamiliar or unexpected communications. Stay Vigilant: Refrain from clicking on links in texts from unknown sources, particularly if unsolicited or unexpected. https://d3imrogdy81qei.cloudfront.net/video_images/4919/Text_and_phone_scams-01.jpg Yes 88 https://www.keepingdatasecure.co.uk/training/video/external-data-drives https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5092.mp4 External data drives Guide to External Drives: Storing Data Safely and Securely Introduction When it comes to storing data, external drives offer flexibility and convenience. Let's explore the options available. USB Stick Drives USB stick drives are the simplest and most common external drives. They are: Easy to Use: Plug into the USB port of your computer. Vary in Sizes: Available in different storage capacities, ranging from 64GB to larger sizes. Secure USB Drives For enhanced security, consider secure USB drives with: Encryption: Lockable with a password or fingerprint sensor. Large Storage Capacity: Up to 128GB or more. External Hard Drives External hard drives offer: High Storage Capacity: Up to 1TB, suitable for backing up entire computers. Enhanced Security: Some feature fingerprint sensors for added protection. Considerations When choosing an external drive, consider: Storage Needs: Select a size based on the amount of data you need to store. Usage: Determine if you need basic storage or additional security features. Other Options Additional options for storing data include: SD Cards: Ideal for cameras and transferring photos to computers. Micro SD Cards: Compact storage solutions compatible with various devices. Conclusion External drives provide a convenient way to store and protect your data. Choose the right option based on your storage needs and security preferences. https://d3imrogdy81qei.cloudfront.net/video_images/9127/External_data_drives-01.jpg Yes 305 https://www.keepingdatasecure.co.uk/training/video/suitable-passwords https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5113.mp4 Suitable passwords Creating Secure Passwords: Tips and Tools The Importance of Secure Passwords Having a secure password is crucial to protect your personal data from unauthorized access. Generating Secure Passwords When choosing a password: Opt for Randomness: Avoid predictable patterns like names or dates. Use Password Generators: Tools available online can create complex passwords with random characters. Consider Length: Longer passwords offer greater security. Storing Passwords Safely Consider using password manager programs such as Bitwarden or Passpack to securely store complex passwords. Creating Memorable Passwords To remember passwords: Employ a System: Use a familiar word or phrase with added elements such as punctuation or capitalization. Utilize Device Features: Take advantage of fingerprint IDs or face recognition on mobile devices. Ensuring Security Practice caution when entering passwords: Avoid Public Display: Never write down passwords where they can be accessed by others. Beware of Observers: Be mindful of surroundings when entering passwords in public to prevent unauthorized access. https://d3imrogdy81qei.cloudfront.net/video_images/9083/Suitable_passwords-01.jpg Yes 270 https://www.keepingdatasecure.co.uk/training/video/private-website-browsing https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5148.mp4 Private browsing Protect Your Browsing Privacy: Tips for Secure Web Browsing Introduction to Browsing Privacy When using web browsers, your browsing data and history are stored, raising privacy concerns. Learn how to safeguard your online activities. Using Incognito Mode Accessing Incognito Mode: In Google Chrome, click on the three dots at the top and select "New Incognito Window". Private Browsing: Incognito mode allows you to browse privately, preventing others from tracking your online activities. Limitations: While browsing history is not saved, downloads and bookmarks may still be retained. Clearing Browsing Data Navigating to Settings: Click on the three dots, go to "Settings", then select "Privacy and Settings". Clearing Data: Choose "Clear Browsing Data" to remove browsing history, cookies, and other stored information. Advanced Options: Advanced settings allow clearing download history, passwords, and more. Enhancing Privacy and Security By regularly clearing browsing data and utilizing incognito mode, you can maintain privacy and security while browsing the web. https://d3imrogdy81qei.cloudfront.net/video_images/9119/Private_browsing-01.jpg Yes 281 https://www.keepingdatasecure.co.uk/training/video/keeping-your-credit-card-data-safe https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5142.mp4 Keeping your credit card data safe Securing Online Transactions: Protecting Your Card Details Importance of Card Security Ensure Safe Handling: Safeguard your debit or credit card details to prevent unauthorized access and potential fraud. Verifying Website Security Reputable Stores: Prioritize using established and trusted online stores or those recommended by reliable sources. Check for Security Indicators: Look for the padlock symbol indicating a secure connection when entering payment information. Exercise Caution with Links Avoid Suspicious Links: Be cautious of clicking on links in emails or messages requesting financial transactions; opt to log in directly to the website instead. Prevent Phishing Attempts: Stay vigilant against fraudulent attempts to obtain sensitive information by verifying the authenticity of requests. Choosing Payment Methods Prefer Credit Cards: Utilize credit cards for online purchases to benefit from additional consumer protections against fraudulent transactions. Consider Alternative Platforms: Explore secure payment platforms like PayPal, which offer added security layers by not directly sharing card details with merchants. Exploring Payment Platforms PayPal: Create a secure PayPal account to facilitate online payments without exposing credit card information directly to merchants. Apple Pay: Utilize Apple Pay for convenient and secure transactions using stored card details on mobile devices or Apple Watches. Amazon Pay: Leverage Amazon's payment system for secure transactions across various online platforms, ensuring password security and website trustworthiness. https://d3imrogdy81qei.cloudfront.net/video_images/9280/Keeping_your_credit_card_data_safe-01.jpg Yes 269 https://www.keepingdatasecure.co.uk/training/video/what-is-data-protection-and-why-is-it-important https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5151.mp4 What is data protection and why is it important Data Protection: Safeguarding Information Understanding Data Protection Data protection involves safeguarding vital information from corruption, compromise, or loss. As the volume of data held by individuals, businesses, and organisations grows exponentially, the significance of data protection becomes increasingly paramount. The Role of Information Commissioner's Office (ICO) The Information Commissioner's Office (ICO) is the independent authority in the UK tasked with upholding information rights in the public interest. It promotes transparency among public bodies and ensures data privacy for individuals, setting rules and issuing fines for violations of data protection regulations. The Importance of Data Sharing Data sharing is pervasive in modern transactions and interactions, involving the exchange of personal information such as names, addresses, and dates of birth. Whether online or offline, data sharing facilitates smoother interactions with websites and companies, enhancing efficiency in daily tasks. Ensuring Data Security While data sharing offers convenience, it's crucial to remember that personal data belongs to individuals and should only be used in expected and secure ways. Data protection laws ensure the proper and legal use of everyone's data, guarding against unauthorized access and misuse for criminal purposes. https://d3imrogdy81qei.cloudfront.net/video_images/9330/What_is_data_protection_and_why_is_it_important-01.jpg Yes 104 https://www.keepingdatasecure.co.uk/training/video/entering-your-personal-data-on-a-website https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5141.mp4 Entering your personal data on a website Registering Online: Safeguarding Personal Data Importance of Data Security Protect Your Personal Information: Safeguard your personal details to prevent unwanted solicitations and reduce the risk of identity theft. Registering with Tesco Online Creating an Account: Follow the steps to register on Tesco's website while ensuring data security. Password Requirements: Ensure your password meets the specified criteria for security. Providing Personal Details: Enter accurate information, including title, name, contact number, and postcode. Opting into Marketing Communications: Choose your preferences regarding receiving marketing materials and newsletters. Account Validation: Verify your email address by following the instructions sent to you. Understanding Data Requests Selective Information Sharing: Only provide necessary information and avoid disclosing sensitive details if not required. Date of Birth Requests: Assess the necessity of providing your date of birth based on the website's requirements and your comfort level. Conclusion Exercise Caution: Be mindful of the information you share online and prioritize your data security at all times. https://d3imrogdy81qei.cloudfront.net/video_images/9276/Entering_your_personal_data_on_a_website-01.jpg Yes 319 https://www.keepingdatasecure.co.uk/training/video/protecting-privacy https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5168.mp4 Protecting privacy Protecting Your Privacy Online: Essential Tips Introduction Exploring various methods to enhance your online privacy. Utilize Multiple Email Addresses Separation of Accounts: Consider having distinct email addresses for different purposes, such as banking, work, and personal use. Manage Social Media Settings Adjust Privacy Settings: Review and modify privacy settings on social media platforms to control the dissemination of personal information. Selective Visibility: Decide whether you want your profile to be accessible to everyone or limited to approved contacts. Use Virtual Private Networks (VPNs) Enhanced Security: Install VPN apps on your devices to protect against potential hacks, especially when using public Wi-Fi networks. Anonymous Browsing: VPNs scramble your IP address, safeguarding your location and browsing activity. Opt for Private Browsing Anonymity: Utilize private browsing or incognito mode to prevent your browsing history from being tracked, particularly on shared networks. Enable Device Tracking Locate Lost Devices: Enable device tracking features on mobile phones and computers to retrieve lost devices and track their location. Use with Caution: Exercise discretion when sharing your location, and review permissions regularly to prevent unauthorized tracking. Be Mindful of Social Media Posts Travel Announcements: Avoid announcing your holiday plans on social media to minimize the risk of burglary or identity theft. Protect Personal Information: Refrain from sharing sensitive details that could compromise your security, such as home addresses and travel itineraries. https://d3imrogdy81qei.cloudfront.net/video_images/9354/Protecting_privacy-01.jpg Yes 244 https://www.keepingdatasecure.co.uk/training/video/what-is-personal-data https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5283.mp4 What is Personal Data Understanding Personal Data: Definition and Rights Definition of Personal Data The Information Commissioner's Office (ICO) defines personal data as any information pertaining to an identified or identifiable natural person, referred to as a data subject. Identification Criteria An identified natural person is someone who can be directly or indirectly identified. This includes particulars such as a name, identification number, location data, online identifier, or any other factor that enables or could enable the identification of an individual. Characteristics of Personal Data Personal data must specifically relate to an individual, distinguishing it from general information. It can exist in electronic or paper format. Rights Regarding Personal Data Individuals have the right to access personal data held by an organization and request corrections if inaccuracies are identified. https://d3imrogdy81qei.cloudfront.net/video_images/9360/What_is_Personal_Data-01.jpg Yes 52 https://www.keepingdatasecure.co.uk/training/video/how-do-i-find-what-information-is-held-by-a-company-on-me https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5153.mp4 Personal Information held online Accessing Your Personal Information: Know Your Rights Exploring Your Rights Legal Entitlement: It's your legal right to access the information a company holds about you. Two Key Methods Accessing Your Data: Discover the two primary ways to access and manage your personal information. 1. Online Account Settings Efficient Solution: Log in to your account and review or modify the data stored about you. View and edit personal details like address, phone number, and email. Delete or remove your account entirely if desired. 2. Direct Contact Communication Channel: Reach out to the company via email or phone to inquire about your stored information. Request changes to your data or address any concerns. Ask for deletion of your data or closure of your account if necessary. Subject Access Request (SAR) Legal Enforcement: Understand the process of submitting a Subject Access Request (SAR) under data protection regulations. Requires the company to provide a copy of the information they hold about you. Used as a last resort due to potential complications and time-consuming nature. Companies must respond within a specified timeframe. Important Considerations Use with Caution: Subject Access Requests should be a last resort due to potential complexities and time requirements. Companies may require permission for releasing personal data of third parties. Information provided will only include personally identifiable data. Choose the preferred format for receiving information, whether by post or email. https://d3imrogdy81qei.cloudfront.net/video_images/9290/Personal_Information_held_online-01.jpg Yes 246 https://www.keepingdatasecure.co.uk/training/video/sms-scams https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5845.mp4 SMS Scams Protect Yourself from Mobile Phone Scams Introduction Stay Vigilant: With the rise of mobile phone usage, it's crucial to be aware of various scams targeting users through texts and calls. Types of Text Scams Delivery Text Scam: Fake messages from delivery services like Royal Mail or DHL, claiming a missed parcel and urging recipients to click a tracking link, which can lead to fraud. Always use official delivery service websites to track parcels. "Hi Mum" Scam: Fraudsters posing as family members via text or WhatsApp, requesting money due to a lost or damaged phone. Verify their identity before transferring money. Energy Bill Support Scam: Scam messages or emails appearing to be from government bodies or energy providers, falsely claiming eligibility for energy bill support. Never provide personal information or click on links in such messages. Broadband/Mobile Phone Scams: Scammers offering enticing deals or compensation for slow internet speeds, often requesting bank details. Hang up and contact the provider directly. Bank Fraud Team Scam: Scammers posing as bank representatives, claiming account compromise and requesting money transfer. Always verify with your bank via official channels. Actions to Take Report Suspicious Messages: Forward suspicious texts to 7726 for free to investigate and block malicious senders. You can also block and report scam WhatsApp messages. Contact Your Bank: If you've shared personal banking information or fallen victim to a scam, contact your bank immediately and report the incident to Action Fraud. https://d3imrogdy81qei.cloudfront.net/video_images/10422/SMS_Scams-01.jpg Yes 279 https://www.keepingdatasecure.co.uk/training/video/social-engineering https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5169.mp4 Social engineering Social Engineering: Protecting Yourself from Scams Introduction Understanding Social Engineering: While we've discussed various methods of computer hacking, social engineering involves direct contact with individuals to deceive them into divulging sensitive information or taking harmful actions. Phone Calls from Fraudsters Recognize Suspicious Calls: Be wary of unsolicited calls, especially from purported internet providers or financial institutions. Verify Caller Identity: If unsure about a call's legitimacy, hang up and contact the company directly to confirm the call's validity. Protecting Your Router Avoid Sharing Router Details: Never provide router codes or reference numbers to unknown callers claiming to be from internet service providers. Prevent Unauthorized Access: Refrain from divulging personal information over the phone to prevent unauthorized access to your internet settings. Deceptive Bank Calls Beware of False Bank Calls: Be cautious of calls claiming to be from banks, especially if they request urgent money transfers or account information. Confirm Legitimacy: Verify the authenticity of bank calls by contacting the bank directly using official contact details. Email and Text Scams Exercise Caution: Be vigilant of unsolicited emails or texts requesting personal information or directing you to click on links. Avoid Clicking Links: Refrain from clicking on links or providing sensitive information in response to unexpected emails or texts. Conclusion Stay Alert: Social engineering scams can be sophisticated and convincing. Always verify the legitimacy of communication and refrain from sharing personal or financial information unless absolutely certain. https://d3imrogdy81qei.cloudfront.net/video_images/9350/Social_engineering-01.jpg Yes 233 https://www.keepingdatasecure.co.uk/training/video/how-to-stay-safe-when-shopping-online https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5171.mp4 How to stay safe when shopping online Tips for Safe Online Shopping Keep Your Computer Secure Update Software: Ensure your computer's operating system, web browsers, and security software are regularly updated to protect against threats. Enable Automatic Updates: Set your security software to automatically update to stay ahead of potential threats. Verify Website Security Check for HTTPS: Look for the "https" in the website URL and a padlock symbol to ensure secure connections. Be Wary of Scam Websites: Beware of fraudulent websites that mimic legitimate ones to deceive users into providing personal information or making payments. Research Website Reputation Read Reviews: Check reviews on independent platforms like Trustpilot or comparison sites to gauge a website's credibility. Scrutinize Returns Policy: Review the returns policy to understand the terms and conditions, ensuring clarity on return procedures. Verify Company Location: Determine the location of the company to manage expectations regarding shipping times and international transactions. Use Secure Payment Methods Use Credit Cards: Opt for credit cards when making purchases as they offer chargeback protection in case of fraudulent transactions. Seek Social Validation Check Social Media: Search for company reviews and feedback on social media platforms to gauge customer experiences and overall reputation. https://d3imrogdy81qei.cloudfront.net/video_images/9364/How_to_stay_safe_when_shopping_online-01.jpg Yes 221 https://www.keepingdatasecure.co.uk/training/video/phishing https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/2592.mp4 Phishing and Malware Protect Yourself from Phishing and Malware Attacks Understanding Phishing Email Deception: Phishing schemes utilize deceptive emails, often appearing genuine, to trick recipients into opening attachments or clicking on links. Phishing Attachments Disguised Content: Phishing emails may contain attachments disguised as invoices or delivery notices, often created with Microsoft Word or Excel, containing malicious "Macros" that download malware upon execution. Link-Based Phishing Exploitative Links: Clicking on links in phishing emails can lead to seemingly legitimate websites exploiting computer vulnerabilities or tricking users into disclosing personal information. Targeted Attacks Sophisticated Strategies: Some attackers conduct directed attacks, researching recipients' information to tailor phishing attempts, while others cast a wide net to ensnare as many victims as possible. Recognizing and Preventing Malware Understanding Malicious Software: Malware can damage data, steal information, and hijack internet activity, remaining undetected for extended periods. Signs of Malware Presence Hidden Threats: Malware can operate covertly, compromising data, spying on activities, and intercepting internet banking sessions, posing significant risks to individuals and businesses alike. Risks to Businesses Theft or Encryption of Sensitive Data Hardware Damage Internet Banking Fraud Financial Loss Protective Measures Implementing Security Measures: Employ robust antivirus software, keep systems updated, and educate staff on identifying and avoiding suspicious attachments and links. Use reputable antivirus software and keep it updated Avoid opening dubious attachments or links Avoid downloading software from unknown sources Restrict access to necessary internet sites Limit use of external devices in the business environment Control employee access to financial data Establish strong recovery and backup processes Train staff to recognize and avoid risky online behavior Implement password security measures https://d3imrogdy81qei.cloudfront.net/video_images/4917/Phishing_and_Malware-01.jpg Yes 235 https://www.keepingdatasecure.co.uk/training/video/multi-factor-authentication https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5161.mp4 Multi-factor authentication Multi-Factor Authentication: Enhancing Online Security Understanding Multi-Factor Authentication Multi-factor authentication (MFA) adds an extra layer of security beyond just a username and password. The Two-Factor Process With MFA, the process typically involves: Username and Password: Initial login credentials. Authentication Code: Second-level verification, often via a unique code. Methods of Authentication MFA utilizes different methods to generate authentication codes: Text Message: A unique code sent to your mobile phone. Authentication App: An app generates time-sensitive codes. Text Message Verification Text message verification commonly involves: Code Delivery: Receive a code via text message. Code Entry: Enter the code on the website for authentication. Authentication App An authentication app: Generates Time-Sensitive Codes: Codes change periodically, enhancing security. Short Time Window: Users have a limited time to enter the code, typically around 30 seconds. Benefits of Multi-Factor Authentication MFA offers several advantages: Enhanced Security: Provides an additional layer of defence against unauthorized access. Reduced Risk of Fraud: Increases the difficulty for hackers to compromise accounts. https://d3imrogdy81qei.cloudfront.net/video_images/9123/Multi-factor_authentication-01.jpg Yes 142 https://www.keepingdatasecure.co.uk/training/video/password-manager-applications https://d3imrogdy81qei.cloudfront.net/videos/course_videos/en/5156.mp4 Password manager applications Password Manager Applications: Tips and Tools Introduction to Password Management In this video, we explore the importance of secure passwords and the role of password manager applications in enhancing security. Benefits of Password Managers Enhanced Security: Secure passwords typically include uppercase, lowercase, numbers, and special characters. Password managers simplify the management of complex passwords. Convenience: Password managers allow you to store and access passwords across multiple devices and platforms. Popular Password Manager Applications Two commonly used password manager applications are: Passpack: Offers a web-based system with multi-step authentication for accessing passwords. Bitwarden: Available as a website, mobile app, and browser extension, providing easy access to stored passwords. Using Passpack Passpack requires users to: Create a username and password. Complete a multi-step authentication process. Remember the master password for accessing the account. Using Bitwarden Bitwarden offers: Web browser dashboard for managing passwords and additional information. Capability to upload files and documents. Integration with various platforms and browsers. Browser-Based Password Management Most browsers offer built-in password management features: Auto-fill Functionality: Automatically fills in passwords for saved accounts. Security Considerations: Ensure your device has robust security measures in place to safeguard stored passwords. Enhancing Computer Security To improve security: Set up device lock mechanisms to prevent unauthorized access. Utilize strong master passwords for password manager applications. https://d3imrogdy81qei.cloudfront.net/video_images/9288/Password_manager_applications-01.jpg Yes 343